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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christie Fortes

September 25, 2026

5  out of  5
rating by Christie Fortes
"Best State Farm Agents!!"
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Donna Carrola

September 25, 2026

5  out of  5
rating by Donna Carrola
"Brynleigh at the office went above and beyond to help me get the insurance I needed for myself and my daughter in the military. I now have more coverage and am paying less money for automobile insurance. Very grateful for the great service."
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Susie Rivera

September 23, 2026

5  out of  5
rating by Susie Rivera
"Every time I go to the office in Cibolo Christy is always so helpful She takes her time with me and addresses all of my questions and concerns When ever I go in there I never feel rushed She is very professional and is patient with me I also refer people to her if they are looking for insurance I tell them to call Christy at State Farm"
We responded:
"Hi Susie. Thank you for the 5-star review! We are so glad to hear that Christy always takes great care of you and answers all your questions without making you feel rushed. Your referrals mean the world to us—thank you for choosing us for your insurance needs here in Cibolo! Alex Hartman"
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Lori Miller

September 2, 2026

5  out of  5
rating by Lori Miller
"Love State Farm!!! They care about you."
We responded:
"Thank you for the wonderful review, Lori! We are so glad to hear that reaching our staff was easy and that you received your quote within 24 hours. We love having you as part of the State Farm family! Thank you, Alex"
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Doug Carlton

August 29, 2026

5  out of  5
rating by Doug Carlton
"Always nice and professional"
We responded:
"Thank you for the wonderful review, Doug! Providing professional, friendly service is always our top priority, and we are proud to protect what matters most to you. We appreciate your business! Alex"
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María Elena Villarreal

June 25, 2026

5  out of  5
rating by María Elena Villarreal
"I recently decided to change my insurance to reduce my expenses and working with Christy @ Alex Hartmant Farm State Agency was the best choice I could have made, Christy made sure to provide quote that was comparable to my current coverage, provided options and the whoke process was rather quick and gives me the peace of mind that my insurance needs are civered and that I was able to save quite a bit. Thank you for all your help!"
We responded:
"Thank you for the wonderful review! Christy always goes above and beyond to make sure our clients get the best coverage for their budget. We will be sure to pass your kind words along to her! Welcome to the State Farm family, and please let us know whenever you need anything! Thank you, Alex Hartman"
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Jennifer Escochea

June 16, 2026

5  out of  5
rating by Jennifer Escochea
"“We have thoroughly enjoyed our experience with State Farm and the team at Alex Hartman State Farm. Christy has been an absolute pleasure to work with and helped us find the coverage we needed at a much lower price than we were paying before. The transition was effortless, and the customer service has been exceptional from start to finish. We are very happy with our decision and look forward to a long relationship with State Farm. Thank you, Christy, for making the process so easy and stress-free!”"
We responded:
"Thank you so much for this wonderful 5-star review Jennifer! We are absolutely thrilled to hear about your exceptional experience our team. It is fantastic to know that Christy was able to help you find better coverage while saving you money, and that she made the entire transition effortless and stress-free. We take great pride in delivering top-notch customer service, and your kind words let us know we are hitting the mark. We truly appreciate your trust in us and look forward to a long, successful relationship helping you protect what matters most. Welcome to the Alex Hartman State Farm family! Thank you, Alex"
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cheryl anderson

May 27, 2026

5  out of  5
rating by cheryl anderson
"Christy Lerma is always so helpful and kind. Alex Hartman helped me feel at ease when setting up my policies with StateFarm."
We responded:
"Thank you so much for the 5-star review Cheryl! We are thrilled to hear that Christy and I made setting up your State Farm policies such a smooth and comforting experience. We truly appreciate working with you and are always here whenever you need us! Thank you, Alex"
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S

May 21, 2026

5  out of  5
rating by S
"They're always very quick to respond and so friendly!"
We responded:
"Thanks so much Sharlene - I appreciate working with you!"
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Beatriz Rivera

May 18, 2026

5  out of  5
rating by Beatriz Rivera
"The staff is very friendly and helpful. I highly recommend State Farm Alex Heartman."
We responded:
"Thank you so much for the high recommendation, Beatriz! We are thrilled to hear that our team was friendly and helpful. We appreciate your business and are always here for your insurance needs. Thank you, Alex Hartman"
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Judy Cervera

May 13, 2026

5  out of  5
rating by Judy Cervera
"Christy is always so upbeat, friendly, sympathetic to unresolved issues, efficient, and extremely professional.
She, and Alex provide outstanding personal attention to all insurance details.
Thank you, Christy."
We responded:
"Hi Judy. Thank you so much for the wonderful review and for sharing your experience working with Christy! Your kind words about Christy’s professional, efficient, and empathetic service mean the world to our team. We appreciate your trust in us with your insurance details and look forward to serving you for years to come! Thank you, Alex"
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Jacqueline

May 11, 2026

5  out of  5
rating by Jacqueline
"Have really loved working with this team, so responsive and attentive. Always so quick to answer my questions and get my requests taken care of. They really are the good neighbor haha"
We responded:
"Hi Jacqueline. Thank you for the awesome feedback! We pride ourselves on being quick, responsive, and attentive to all your needs. It is great to hear we're hitting the mark and being the "good neighbor" you deserve. We appreciate your business and are always here to help! Best regards, Alex Hartman"
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Daviry Tan

April 20, 2026

5  out of  5
rating by Daviry Tan
"Christy is very helpful and friendly. I would recommend her to my friend in the future if anyone needs help for insurance."
We responded:
"Thanks so much for sharing your experience working with Christy. My team and I are excited to be working with you Daviry. Thank you, Alex Hartman"
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Oj Martinez

March 18, 2026

5  out of  5
rating by Oj Martinez
"A very wonderful team they have going everyone is so helpful and cares about getting you the right deal highly recommend anyone"
We responded:
"Thanks for much for your review OJ! We appreciate working with your parents, you, and we will be here for the next Martinez generation. Thank you! Alex Hartman"
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Shamieka Cheatum

February 17, 2026

5  out of  5
rating by Shamieka Cheatum
"Christy!! I just LOVE her! She has had my back through such hard times, trying her absolute best to meet my needs and SHE DID! this office is absolutely great and compassionate. Highly recommend!"
We responded:
"Thanks so much for your review Shamieka! We love working with you and appreciate your kind words about Christy. We do work hard to serve our customers in every way we can. Thank you Shamieka, Alex"
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Cindy Scott

January 27, 2026

5  out of  5
rating by Cindy Scott
"Alex and his staff are a pleasure to work with. I would recommend them to anyone looking for a professional, friendly Agent."
We responded:
"Thanks so much Cindy! You have been great to work with, and it's hard to believe it's been about 20 years now. We wish we could continue working with you out of state, but if you return to Texas in the future, we would love to work with you again. Wishing you the best. Alex Hartman"
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D Ma

January 26, 2026

5  out of  5
rating by D Ma
"Christi Lerma, is the best!!!"
We responded:
"Thank you, and we appreciate working with you! Alex"
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Lori Bluhm

January 12, 2026

5  out of  5
rating by Lori Bluhm
"I have used Alex Hartman State Farm for several years. I love the staff. They always answer all my questions and I feel confident all my insurance needs are met."
We responded:
"Thanks so much Lori! My team and I have enjoyed working with you, your parents, and your son. Thanks so much for your continued trust and confidence in my team and me! We greatly appreciate you, and it's so cool that you all have become 3 generation customers; I plan to be here for the 4th! Thank you, Alex"
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Stephen Noethen

December 11, 2025

4  out of  5
rating by Stephen Noethen
"Good luck getting them to call you back. I was a client for years and I had to leave multiple messages, most of which went unanswered. Then, when you do get a hold of someone, they rarely can fully answer your questions. I was frequently told “I’ll get back to you”. Guess what…they don’t. Very poor customer service. Not sure what all that money I paid is going to because it obviously wasn’t towards labor.

Edit: after speaking with Alex, he listened to my input and said he’ll work on his crew. Hopefully they’ll improve their customer service."
We responded:
"Hi Stephen. I appreciate your feedback and the opportunity to help make things right when you felt things were not going in the way you were used to. Please remember that I am accessible when you need me. Thank you for your continued business, and we appreciate working with you. Alex"
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Jesse Maynard

October 23, 2025

5  out of  5
rating by Jesse Maynard
"Christy is super knowledgeable and super helpful took the stress out of getting insurance for sure"
We responded:
"Thank you for sharing your experience with Christy and your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks Jesse, Alex Hartman"
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sally ledbetter

October 2, 2025

5  out of  5
rating by sally ledbetter
"Christy at State Farm, from Alex Hartmans office totally nailed explaining all the different coverage options, so I actually understood what I was choosing. Plus, she was super patient, answering all my questions without making me feel like I was taking up too much of her time.

What really stood out was how she looked for all the discounts I could get. I ended up saving more than I expected, which was a total win. The whole process was smooth, and I felt like she really cared about getting me the best deal for my needs.

If you're looking for auto insurance and want someone who's helpful, knowledgeable, and genuinely cares, hit up Christy at State Farm. You won't regret it!"
We responded:
"Hi Sally, and thank you so much for your review and sharing your great experience working with Christy in my office! We appreciate helping you with your auto insurance, and as your insurance needs change with life, we’re here to help. Thanks Sally! Alex Hartman"
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Stephanie Washington

October 1, 2025

5  out of  5
rating by Stephanie Washington
"I worked with Christy to get my auto insurance switched for better service and better price. She was absolutely amazing"
We responded:
"Hi Stephanie, and thank you so much for sharing your review! We’re thankful for your feedback! It’s our pleasure to work with you, so please reach out any time we can help! Thanks Stephanie, Alex Hartman"
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liz

September 9, 2025

5  out of  5
rating by liz
"Genissa has been such a huge help in all things concerning my policies from the beginning, answering questions and concerns with not only patience but kindness, to always making the time to make sure i’m set and satisfied with the outcome. She has been such a great help in furthering my experience with state farm and i couldn’t be happier with whom i have to assist me."
We responded:
"Thank you so much for your review Liz! We’re thrilled to know you had a great experience working with Genissa; your satisfaction is our top priority! My team and I appreciate working with you. Alex Hartman"
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E

August 29, 2025

5  out of  5
rating by E
"Alex Hartman, State Farm, has been my agent for home and auto insurance for several years. Alex and his team are professional, knowledgeable, and always make themselves available for my questions regarding my home and car coverage. I recently had to replace my roof and Alex went above and beyond to make my experience positive and helped me with a big insurance premium cost savings of $686.00. I highly recommend Alex Hartman to anyone looking for an insurance agency that puts customers first."
We responded:
"Thanks so much for your review Elaine! We are excited that your new roof is eligible for the impact resistant grade roofing materials discount! I appreciate working with you Elaine, and please reach out any time we can help! Thank you, Alex Hartman"
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Patsy Dotson

June 27, 2025

5  out of  5
rating by Patsy Dotson
"Excellent service. Very professional and friendly staff."
We responded:
"We’re thankful for your feedback Patsy! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. Thank you, Alex"